Refund & Return Policy

At our company, we are committed to supporting Houston’s tech community with high-quality new and refurbished computers and electronics. We want you to be completely satisfied with your purchase.

1. Returns

  • Items can be returned within 30 days of purchase.
  • Products must be in their original condition, including all accessories, manuals, and packaging.
  • Refurbished items must meet our quality standards to qualify for a return.

2. Refunds

  • Refunds are processed after the returned item is inspected.
  • Approved refunds will be issued via the original payment method within 5–7 business days.
  • Shipping charges are non-refundable, unless the return is due to a mistake on our part.

3. Exchanges

  • Exchanges are available for defective or incorrect items.
  • Please contact our support team to arrange an exchange.

4. Damaged or Defective Items

  • If you receive a damaged or defective product, notify us within 7 days of delivery.
  • We will provide a replacement or full refund at no additional cost.

5. How to Initiate a Return

  • Contact our customer support at [support email/phone] with your order number and reason for return.
  • Our team will guide you through the return process.

We are dedicated to providing Houston with reliable technology solutions. Your satisfaction is our priority!